Website Tracking & Data Usage Policy

Understanding how logiconrelay.com uses tracking technologies to enhance your experience while respecting your privacy choices

Your Privacy Preferences

Checking your current preferences...

What Are Tracking Technologies?

When you visit logiconrelay.com, small pieces of data get stored on your device. These help us remember your preferences and understand how people interact with our financial scenario modeling platform. Think of them as digital sticky notes that help the website work better for you.

We're upfront about this because your trust matters. You're here to explore complex financial scenarios, and we want you to feel confident about how your information is handled while you work with our tools.

Types of Tracking We Use

Essential Functions

These keep the site running. They remember your login session, maintain your scenario calculations, and ensure security. Without these, the platform simply won't work properly. We can't turn these off because they're part of the basic service.

Functionality Features

These remember your choices like display preferences, saved models, and customized dashboard views. They make your return visits smoother by keeping your settings intact across sessions.

Analytics Insights

We track which features get used most, where people spend time, and what causes confusion. This helps us improve the modeling tools and fix issues before they frustrate more users. The data is aggregated, so we see patterns rather than individual behavior.

Marketing Communications

These help us show relevant content about new features or educational resources. If you've shown interest in retirement planning scenarios, we might highlight related webinars or tutorials that could help you.

Essential Tracking Details

Why Some Tracking Can't Be Disabled

Our platform needs certain data to function. When you're building a financial scenario with multiple variables, the system has to remember your inputs, calculations, and session state. These essential functions aren't about tracking your behavior for marketing purposes. They're about making the service work.

Specifically, we need to maintain session authentication, preserve your work in progress, and ensure data integrity across your modeling activities.

Function Name Purpose Duration
session_auth Maintains your login status and secures your account access Active session only
scenario_state Preserves your current modeling work and calculation inputs 24 hours
security_token Prevents unauthorized access and protects against attacks Active session only
preference_display Remembers your dashboard layout and interface choices 6 months

How Tracking Improves Your Experience

Let me give you a concrete example. Last month, our analytics showed that users were abandoning the retirement scenario builder at a specific step. We dug into the data and realized the variable input interface was confusing people. Within two weeks, we redesigned that section, and completion rates jumped by 40%.

That's the practical value of this data. We're not just collecting information to have it. We're using it to spot problems and fix them before they waste your time.

Real Benefits You See

  • Faster load times because we identify and fix performance bottlenecks
  • Better mobile experience from understanding how people use the platform on phones
  • More intuitive interfaces based on actual usage patterns rather than assumptions
  • Relevant help resources that appear when you're working on specific scenario types
  • Fewer bugs because we catch issues in real-world usage before they spread

Managing Your Browser Settings

You're not stuck with our defaults. Every major browser lets you control what gets stored on your device. Here's how to adjust these settings in the browsers people actually use in Vietnam and globally as of 2025.

Chrome

  1. Click the three dots in the top right corner
  2. Select "Settings" from the menu
  3. Navigate to "Privacy and security" section
  4. Click on "Cookies and other site data"
  5. Choose your preferred blocking level
  6. You can also clear existing data from this screen

Firefox

  1. Open the menu using the three horizontal lines
  2. Select "Settings" from the dropdown
  3. Click "Privacy & Security" in the left sidebar
  4. Find the "Cookies and Site Data" section
  5. Adjust your blocking preferences
  6. Use "Clear Data" button to remove existing items

Safari

  1. Open Safari and click "Safari" in the menu bar
  2. Select "Preferences" from the dropdown
  3. Click the "Privacy" tab
  4. Choose your tracking prevention level
  5. Use "Manage Website Data" to review and remove items

Edge

  1. Click the three dots icon in the upper right
  2. Choose "Settings" from the menu
  3. Select "Cookies and site permissions"
  4. Click "Manage and delete cookies and site data"
  5. Adjust your preferences or clear existing data

Keep in mind that blocking all tracking will break some website functionality. Our scenario modeling tools, in particular, need to maintain state information to work properly. You might need to whitelist logiconrelay.com if you choose strict blocking.

Data Retention Practices

We don't keep this information forever. Different types of data have different retention periods based on their purpose:

  • Session data gets wiped when you log out or close your browser
  • Analytics information is stored for 14 months, then automatically deleted
  • Preference settings remain for 6 months of inactivity, then clear
  • Marketing tags expire after 90 days unless refreshed by your activity

You can also request complete deletion of your data at any time through your account settings or by contacting our support team. We'll process these requests within 5 business days.

Third-Party Services

Some features on logiconrelay.com connect to external services. For example, we use analytics platforms to process usage data and communication tools to deliver email updates about your saved scenarios.

These third parties have their own privacy policies and tracking practices. We've vetted them to ensure they meet reasonable privacy standards, but we can't control their policies directly. The main external services we work with include analytics providers, email delivery systems, and cloud storage platforms.

If you have concerns about specific third-party tools, reach out to us and we can provide detailed information about which services we use and why.

Updates to This Policy

Privacy regulations change, and so do our practices. When we make significant updates to how we handle tracking, we'll notify active users via email and post a notice on the platform dashboard.

This policy was last updated in February 2025. Minor clarifications might happen without notification, but any changes to what data we collect or how we use it will be clearly communicated.

You can always find the current version of this policy at logiconrelay.com/cookie-usage.html. We maintain a changelog at the bottom of the page showing what changed and when.

Questions About Our Tracking Practices?

If something in this policy confuses you or you have specific concerns about your privacy, contact us directly.

Email: support@logiconrelay.com

Phone: +842257309080

Address: Số 66 Đường Bắc Sơn, Hàng Văn Thụ, Thành phố Thái Nguyên, Thái Nguyên, Vietnam

We typically respond to privacy inquiries within 48 hours during business days.